Terms Of Service

These Terms of Service apply to the use of the website and online store operated by Pitch Padel (“we”, “us”, “our”). By using our website or placing an order, you agree to these terms.

1. Eligibility

You must be at least 18 years old to place an order on our website.

2. Products & Descriptions

We make every effort to display products accurately. However, colours, sizes, or details may vary slightly from images shown.

We reserve the right to update product information, pricing, or availability at any time.

3. Orders & Payments

All orders are subject to acceptance and availability. Once an order is placed, you will receive an order confirmation email. This does not guarantee acceptance.

Payments must be made in full at checkout using our available payment methods. Prices include VAT unless stated otherwise.

4. Shipping

We aim to dispatch orders within the timeframe stated on our website. Delivery times are estimates and may vary due to factors outside our control.

5. Returns & Refunds

Under the UK Consumer Contracts Regulations, you have the right to cancel your order within 14 days of receiving your goods for a refund.

Items must be returned unused and in original packaging. Return shipping costs are the responsibility of the customer unless the item is faulty.

6. Faulty or Damaged Goods

If your item is faulty or damaged, please contact us within a reasonable time. Your statutory rights under UK consumer law are not affected.

7. Intellectual Property

All content on this website, including logos, images, and designs, belongs to Pitch Padel and may not be used without written permission.

8. Limitation of Liability

We are not liable for indirect or consequential losses. Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or breach of statutory rights.